Who we are
This Privacy Policy explains how Insight Media (“we,” “us,” “our”) collects, uses and protects your information when you visit insightsolutionsmedia.com, fill out one of our forms, respond to one of our ads, or communicate with us.
Information we collect
- Information you give us in our forms: your name, email, phone number, business name, industry, website, Instagram or other social media handle, what you need help with, your budget range, when you want to start, whether you agree to receive text messages, and anything else you type in or send us.
- Information from ads: if you respond to one of our Facebook or Instagram ads, we receive the information you submit and which ad you came from.
- Automatic information: the page you submitted a form from, the link or ad that brought you here (including UTM tags such as source, medium and campaign), device and browser type, and IP address, collected through cookies and similar tools.
How we use it
- To respond to your inquiry and deliver the free offer or service you requested
- To schedule calls, shoots and meetings
- To send you follow-up emails and, if you consented, text messages about your request and our services
- To run and measure our advertising
- To improve our website and services
- To prevent spam and abuse of our forms
- To meet legal obligations
Where we store it
Form submissions are stored in our customer relationship management (CRM) and marketing platform, HighLevel, and in our internal project and lead-tracking tools, which only our team can access with a login. If our CRM is briefly unreachable, a copy of your submission may be emailed to our team inbox so your request isn't lost.
Text messages (SMS)
If you check the SMS consent box on our forms, you agree to receive text messages from Insight Media about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase.
We do not sell, rent or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us send messages.
For help, reply HELP, call (718) 710-0428 or email info@insightsolutionsmedia.com.
Cookies and tracking
We use cookies and similar technologies, such as analytics tools, advertising pixels (for example the Meta Pixel) and our website chat widget, to understand how people use our site, to measure our ads and to show relevant ads on other platforms. You can control cookies through your browser settings and manage ad preferences in your Facebook and Instagram settings. Blocking cookies may stop some parts of the site, such as the chat widget, from working.
Who we share it with
We share information only with service providers that help us run our business, such as our CRM and marketing platform (HighLevel), website hosting, email and SMS delivery, payment processing, scheduling, and advertising platforms (Meta). They may use your information only to provide services to us. We may also disclose information if the law requires it or to protect our rights. We do not sell your personal information.
How long we keep it
We keep your information for as long as needed to respond to you, provide our services, and meet legal and accounting requirements. You can ask us to delete it at any time (see below).
Your choices and rights
You can ask us to access, correct, or delete your personal information, or to stop sending you marketing emails or texts. Use the unsubscribe link in any email, reply STOP to any text, or contact us using the details below. We will respond within a reasonable time.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. See also our Terms of Service.
Contact us
Insight Media, 847 Annadale Road, Staten Island NY 10312 · (718) 710-0428 · info@insightsolutionsmedia.com